Academic standards
Updated policies
Strict integrity
Always protected
At TNHE Institute, accessible from https://tnheinstitute.com, one of our main priorities is the privacy of our visitors and students. This Privacy Policy document contains types of information that is collected and recorded by our platform and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
We collect several different types of information for various purposes to provide and improve our educational services to you. While using our website or enrolling in a course, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
Email address
First name and last name
Billing details and payment information (processed securely via third-party gateways)
Account login credentials (username and password)
Course progress, quiz scores, and academic submissions
We may also collect information on how our platform is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
We use the collected data for various purposes, including to:
Provide, operate, and maintain our website and course infrastructure
Process your student enrollment, track course progress, and issue certificates of completion
Improve, personalize, and expand our educational content and user experience
Understand and analyze how you use our website
Process your payments and prevent fraudulent transactions
Communicate with you, either directly or through one of our partners, for customer service, academic updates, or promotional materials
Send you automated emails regarding account setups, password resets, or system notifications
The security of your data is important to us. We implement industry-standard security measures including SSL/TLS encryption for data transmission to maintain the safety of your personal information.
Note on Payment Security: We do not store or collect your payment card details directly on our servers. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their respective Privacy Policies.
We do not sell, trade, or otherwise transfer your Personal Data to outside parties except in the following necessary circumstances:
Service Providers: We may employ third-party companies and individuals to facilitate our website (e.g., hosting providers, video streaming servers, email delivery systems). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws: We may disclose your information where required to do so by law or subpoena.
Depending on your location (such as the UK or EU under GDPR), you have certain data protection rights. You have the right to:
Access, update, or delete the personal information we have on you
Rectify any inaccurate information
Object to or restrict our processing of your personal data
Withdraw consent at any time where we relied on your consent to process your information
If you wish to invoke any of these rights, please contact us directly via our support channels.
If you have any questions about this Privacy Policy, please contact us:
Email: info@tnheinstitute.com
Phone: +44 7592 353143
Address: 71-75 Shelton Street Covent Garden, London WC2H 9JQ, United Kingdom